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Important Information:
1. All items we sell can be custom made in your choice of size and
colors.
2. Most items are hand crafted and colored in small patches
thus color you see on the web may not be exactly same as what you get.
Remember that these are EXCLUSIVE, HAND-DYED , and some variation
in color, intensity, shade and mixing is inevitable. All items we have
are to be dry cleaned only. The merchandise that we carry comes in a
variety of colors and materials that cannot always be exactly replicated
on every computer monitor. The photographs are intended as a general
guide only. While every effort is made to ensure that the threads
conform to the colors indicated.., NO REFUNDS will be given for threads
which do not correspond exactly to the colors shown.
3. Orders are
accepted subject to our final confirmation.
4. Under no circumstance
is our liability more than the purchase price of the merchandise itself.
Return Policy:
We will gladly refund the Cost of Merchandise (excluding Shipping/Handling
charges) if you are not satisfied with the merchandise provided the
merchandise is returned to us within 3 days of receipt of shipment in
original condition. All Merchandise need to be returned back to our
Crown Point Indiana Office address.
A 15% Restocking Fee may be applicable on returns.
Above does not apply to any Custom made items which are Non-Returnable.
Privacy Policy:
Any information that you give us is strictly used just to fulfill the
order. WE DO NOT SELL OR GIVE OUT any info you provide us to any one
outside of our company.
Minimum Quantity Ordered:
Depends from item to item, but minimum order amounting to US$ 200 for
Courier shipment, $ 10000.00 for Sea and $1000 Air shipment. Click on a
product image for a larger view. To purchase product(s), click 'add to
cart'. When the correct number of items that you want to purchase is in
your basket, simply click 'CheckOut'.
Minimum quantity is first shown by default per product when you click add
to cart, you can increase it according to your requirements.
Shipping/Handling Policy:
All products are sold FOB our place and Shipping charges are added based
on how the order is to be shipped. All shipping charges are advised to
you before goods are shipped. All orders are shipped from India and
usually take a week for manufacturing, and 5-7 working days for
UPS/Courier/Air Freight.
Certain items are kept in stock and for those items , the shipping time is
reduced. If you use a particular item often , let us know and we can
hold some stock for your future orders. Most Tassel & Trim sample orders
will be shipped by Courier ( UPS Air or Air or Equivalent) and orders
more than 100kgs will be shipped by Airfreight/ FedEx (Air Canada or
Equivalent).
Air freight orders will need customs clearance and we advise contacting a
customs broker for the filling of an "Informal " Entry.
Air Freight charges are usually about 25-30% of the order and courier.
After your order is received by us we will calculate the Freight
charges and get back to you within 24 Hours.
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